Frequently Asked Questions

What are the warranty terms?

1-The warranty starts from the date of delivery and 2 years.
2-Entirety, including all parts of the product are covered by our warranty.
3-In case of malfunction within the warranty period for the product is added to the warranty period repair. Product repair period is up to 30 business days. This time, the fault for the product service station, in the absence of the service station, the product vendor, distributor, agent, representative, importer from the date of the notification from one or manufacturer-producer. manufacturer-producer or importer, if not remedied within 13 working days of the product's fault; until complete repair of the product, another one with similar characteristics have to be allocated to the consumer.
4-Within the warranty period for the product, both in material and workmanship, as well as the case of malfunction due to assembly errors; labor costs, the cost of replaced parts, or under any other name without demanding any fee will be repaired.
5-Despite exercising the right to repair consumer products; From the date of delivery to the consumer, as to stay within the specified warranty period, within one year; the same fault more than two repeated or different failures came more than four square es or the guarantee period, as the element of not more than six of the total of different failures in order, perpetuate the inability to take advantage of malt these failures, exceeding the maximum period for repair, the company's service stations, respectively, in the absence dealer, distributor, agent, representative, importer or manufacturer to determine that someone will organize Manufacturer- reporting failure of the repair not possible, may request a refund or shame rate of cost reductions.
6-Located in the instruction manual for the product is out of warranty failures resulting from the use contrary to the matters.
7-The Ministry of Industry and Trade for problems that may arise in connection with the warranty document, referred to the General Directorate of Consumer Protection and Competition.

User's manual

The use of Sofa Sets Please note the following considerations.

1-Installation of the floor should be made smooth and dry. The first installation will be done by our dealer where you purchased our product.
2-Do not sit on the armrest of the seat. Enter on.
3-Protect your seat all kinds of heat. You immediately clear liquid that can be poured and dries, ventilate.
4-At least 2 m from your seat heat source. Away should be. It should not have direct contact with the sun's rays.
5-Make your seat with the vacuum cleaner dust cleaning with a special tool or a dry clothes brush. Deletion process; First, soaked with soapy water, wipe with a soft cloth colors squeezed out, rinse by wiping with a cloth moistened with clean water.
6-All parts of the sponge to prevent punctures and breakage when handled your seat, your yellow with thick fabric material, etc, and do not place heavy objects on them or piercing.
7-Change the location of your seat and drag to rounding.
8-Your product's useful life is 10 (ten) years. Thank you for choosing our product, you long, we wish you a happy birthday.

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